DevOpsU.org Refund Policy Please see each of the refund policies below.

If you are under a tuition contract agreement with your employer or an organization and DevOpsU.org, a different refund policy may apply to you. In such a case, you must contact your DevOpsU.org representative or the appropriate person within your organization to inquire about applicable refund policies.


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Refund For Self-Paced Courses

You have the right to cancel your registration up to three days after the course purchase date. Requests for cancellation must be made by contacting DevOpsU.org by phone at 1-855-800-8240 or by e-mail at support@quickstart.com. The request must be made prior to midnight (Central Standard Time/CST) on the third calendar day from the course purchase date. DevOpsU.org will not grant a refund under any of the following conditions: a certificate has been issued to the student, if course credits have been officially reported, or if the course has been completed.



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Refund For Classroom or Virtual Instructor-Led Courses

You may cancel your purchase for a live class, without any cancellation fee, up to 15 days prior to the class start date. If the course has been completed, the course is non-refundable.

If you cancel less than 15 days prior to the class start date, the class is non-refundable. You will have the option to reschedule the class at no additional fee, on a space-available basis. If authorized to reschedule to a later course date or an alternative course, this option may only be chosen up to two (2) times. In the event you have a master subscription, there is no course rescheduling limit.

If you are unable to reschedule the class, select an eligible alternative course, or the class is no longer offered by DevOpsU.org, a refund will not be provided. Please notify a DevOpsU.org representative as soon as possible if you need to reschedule a class, reach us by phone at 1-855-800-8240 or by e-mail at support@quickstart.com.

If the course(s) include physical or digital materials, you have the option to return such materials and book(s) or keep them at cost. If returned, physical materials must be returned to DevOpsU.org at your expense. Books must be returned in new condition, or the reimbursement will not be processed. Once the physical materials are received, the refund will be processed minus a $25.00 restocking fee. All shipping charges are non-refundable. If digital materials are redeemed, the course is non-refundable.



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Class Cancellations For Subscription Services

You may cancel a live class without a cancellation fee up to 15 days prior to the class start date. If you cancel the class less than 15 days prior to the subscription class start date, then DevOpsU.org will charge a 25% cancellation fee of the total subscription value, and you will not be able to take another class until the fine is paid. Please notify a DevOpsU.org representative as soon as possible if you need to cancel a class, reach us by phone at 1-855-800-8240 or by e-mail at support@quickstart.com.

If the course(s) include physical or digital materials, you have the option to return such materials and book(s) or keep them at cost. If returned, physical materials must be returned to DevOpsU.org at your expense. Books must be returned in new condition, or the reimbursement will not be processed. Once the physical materials are received, the refund will be processed minus a $25.00 restocking fee. All shipping charges are non-refundable. If digital materials are redeemed, the course is non-refundable.



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Cancellations And Reschedules

DevOpsU.org assumes no liability for any non-refundable costs that the student or DevOpsU.org may incur on behalf of the student, for a class (for example: a laptop, internet bills or subscriptions, etc.). Any refund amount due to students from DevOpsU.org will be refunded within 30 business days.



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