Refund For Classroom or Virtual Instructor-Led Courses
You may cancel your purchase for a live class, without any cancellation fee, up to 15 days prior to the class start date. If the course has been completed, the course is non-refundable.
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If you cancel less than 15 days prior to the class start date, the class is non-refundable. You will have the option to reschedule the class at no additional fee, on a space-available basis. If authorized to reschedule to a later course date or an alternative course, this option may only be chosen up to two (2) times. In the event you have a master subscription, there is no course rescheduling limit.
If you are unable to reschedule the class, select an eligible alternative course, or the class is no longer offered by DevOpsU.org, a refund will not be provided. Please notify a DevOpsU.org representative as soon as possible if you need to reschedule a class, reach us by phone at 1-855-800-8240 or by e-mail at email@example.com.
If the course(s) include physical or digital materials, you have the option to return such materials and book(s) or keep them at cost. If returned, physical materials must be returned to DevOpsU.org at your expense. Books must be returned in new condition, or the reimbursement will not be processed. Once the physical materials are received, the refund will be processed minus a $25.00 restocking fee. All shipping charges are non-refundable. If digital materials are redeemed, the course is non-refundable.